Terms of Service

  • Data Collection: Clinics collect personal and medical information (name, DOB, history, test results) strictly for providing medical care, treatment, and billing.
  • Consent and Disclosure: Data is not shared with third parties without patient consent, unless required by UAE law, for insurance processing, or for protecting public health/safety in guidance of DHA guidelines.
  • Valid identification (Emirates ID or Passport) and insurance details must be provided upon registration.
  • Signing of consent forms is mandatory as per DHA Laws. Treatment cannot be provided without the same.
  • Patients must provide accurate medical history, including allergies, and follow the treatment plan outlined by the doctor.
  • Payment is required at the time of service. Patients are responsible for co-pays, deductibles, and any services denied or not covered by insurance.
  • Consultation Fee is deducted from the price of the treatment, provided the treatment is booked in the next 14 days.
  • Patients are encouraged to book appointments, though walk-ins are accepted based on availability.
  • Patients are expected to arrive on time for their appointments. Delays greater than 15 minutes without prior intimation could result in you losing your booking slot
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